Curriculum Vitae
Paul A. Cheshire
as at September 30, 1999
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Personal details | |
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Email: pac@nobillgates.co.uk Date Of Birth: 28 April 1956 Status: Married Nationality: British Children: 3 Domicile: UK |
Academic Qualifications: G. C. E. A Level: Mathematics-with-statistics (O Level equivalent pass) G. C. E. O Level: English, Mathematics, Chemistry, French, Physics, Biology (All the above attained at Handsworth Grammar School for Boys - Birmingham, England) |
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HOBBIES AND INTERESTS Hi-fidelity Audio and Video Equipment; Science Fiction and Fact; Philosophy; Psychology; Computer Technology; PC Software - especially Linux on a small 100mbps 4 system LAN (MS Windows 98, NT and RedHat 5.1 Linux ) with file, mail, news, http, Samba servers and an ip filtering firewall and caching DNS - Hiking (Hadrian' s Wall, London to Brighton, 25 miles of the Pennine Way, The Ridgway); Motoring. | |
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REFEREES: Available on request. | |
TRAINING SUMMARY | |
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Technical | |
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MS NT 4.0 Administration |
DOCS Open Administration |
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Wang PC/LAN Installation and administration (Banyan Vines) |
VS Procedure Language for programmers |
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Wang VS/VM |
Wang Administrator course |
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PACE Overview (Special) |
CICS Introduction |
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Infoman |
Wang Systems Networking Management |
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VSE Maxim 2 |
Wang Systems Networking Administrator |
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VS Operating System Internals |
MVS/XA Concepts and facilities |
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VS System Optimisation |
Programming appreciation for operators |
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Sybase Transact-SQL fasttrack. |
VSAM |
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IBM AIX System Administration (RS6000) |
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Hardware Products | |
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In Depth |
Compaq 38620e, Dpro 386/286, LTE, Prolinea 4/25s-4/50; IBM PS2, AT, XT; Dell System 220; IBM compatible PCs; Industry standard Pentiums (PCI, VLB, etc.); Wang VS:65, 85, 100, 7110, 7120, 7310, PC 240, 280 Professional; IBM System 370 145 3031, 3083, 3033, 4341, 148; Amdahl 470 v8; HP Laserjet series II, IIp, III, IIIp, IIIsi, 4, DeskJet series 550c, 560c, 500, 1200c; Apple LaserWriter IIntx; Tectronix Phaser II. |
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Working Knowledge |
CASE DCX; Burroughs B800; ITT 3809 (IBM 3705 equivalent); Codex (Motorola) v96 and 14.4 modems and a diversity of other comms equipment; Digital PDP 11/70, PDP 11/35, 2065; IBM PS2, AT, XT; Apple Macs; Hayes compatible modems; class 2 fax modems; IBM RS6000. |
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Limited |
Lasergraphics FR1 Film recorder; Apple Macintosh range. |
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Software Products | |
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In Depth |
PC DOCS Open 2.0c - 2.5.3; MS Office 4.2, MS Windows NT Server 3.51, Workstation/Server 4.0, Windows 3.0 98, Exchange server and client; RedHat and Slackware Linux; Lotus 123 DOS versions 2 3.1, Windows version 1, Organizer 1.0; CorelDraw! 2.0; MS Mail; Threadz Organizer 3.0c; Paradox 3.5; Maximizer 1.1 - 1.2; Norton Utilities; Ventura Publisher; Adobe Type Manager. Digital Research DOS 5-6; Microsoft DOS 3-6.22; Windows 3.0, 3.1, 3.11; Excel 3.0 - 7.0; Word for Windows 1.1, 2.0, 6.0-7.0; Superprint 2.0, 3.03; Norton Desktop for Windows 1-2.0; Paradox < 3.51; Clarion Professional Developer/Database Developer, CDDW; Qualitas 386MAX; Quarterdeck DesqView, QRAM, QEMM; Computron Epic report generator; Wang VS OS 6.40 - 7.21, Office 1.64.14 - 2.05, WSN 8 - 8.32, AMU 1 - 2.05, WP, WP+, Editor, PROC, PACE, COBOL, USERSUBS, VSSUBS, numerous Wang and third party utilities, DMF, WSN tools, Office tools, etc.; Minitech CPMS, VSE MaximMiser, CPMS, etc.; IBM OS/VS1, OS/MVS JES3, CICS/VS, VTAM, JCL, UTILITIES, TSO (ISPF/PDF, Dialog Manager, Clist etc.). PC Docs DOCS Open; Strategix; SSM. |
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Working Knowledge |
Sybase 4.2.2 (Netware), ASE 11.02 for Linux; Novell Netware 3.11-3.12, 4.02 - 4.10; Lotus CCMail; IBM OS2 2..1, Warp 3.0; WordPerfect 5.1-6.1; NVS LightSpeed; BWNFS (installation); Apple System 6-7; Lotus CCMail; IBM IMS (DB/DC), OS/MVS JES2, VM/370 (SP)/HPO, CMS (Exec2, Clist), ACF/VTAM, NCCF (NPDA Clist), ICKDSF, Boole and Babbage Easytrieve, Resolve; UCC TMS (UCC1); Digital RSX11M+, AIMS (35 AND 45); Gothenburg University GUTS (Gothenburg University Timesharing system); Roscoe; McCormick & Dodge Fascia; Westinghouse FDR (DSF/CPK etc.); Sybase 4.2.2 Installation; Linux (Slackware 3.0, Redhat 4.2); IBM AIX 3.2 |
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Limited |
Fox Software Foxpro; Ashton Tate DBASE IV; Zortech C++ (OOP extension to C). |
EMPLOYMENT HISTORY | ||
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29/6/1998 to present |
Prudential Assurance |
System Support |
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SITE |
2nd level Support for about 130 branch systems and 3000 in-house users across NT and HP UX platforms running a whole range of products, both proprietary and bespoke desktop and back office applications. | |
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RESPONSIBILITIES |
Monitoring branch systems with a variety of tools and utilities, including HP OPC OpenView, standard Unix utilities (telnet, ftp, etc.) and Sybase client utilities to ensure database integrity at the user level. Diagnosing and resolving problems with user and customer data and server/PC hardware and software. Liaising with third party and in-house suppliers and vendors where necessary to resolve problems with their respective hardware and software products. Partial user administration in customer database. User administration and problem resolution for in-house desktop users of standard desktop NT environment and other legacy NT, Windows and Netware operating systems. | |
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20/3/1995 to 26/6/98 |
Text Systems plc |
Advanced Product Support & Support Helpdesk Supervisor |
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SITE |
Technical Services for Text's mainly Legal customer base. First and second (and occasionally third) level support for software and hardware maintenance and support as third party provider or original VAR. | |
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ADDITIONAL RESPONSIBILITIES |
Setting up, running and managing the support infrastructure to cater for corporate and possibly individual customers for a new, niche Internet product (TextDaily) currently under beta testing. | |
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RESPONSIBILITIES |
Responding to and resolving or managing the resolution of customer software and hardware faults on PCs and their related networks, servers and peripheral devices. Setting up and maintaining effective Helpdesk system with emphasis on accountability and escalation management. Supporting Field engineers on software and hardware issues. In house support for network installation, configuration and administration of NT Lotus Notes and MS Exchange on Netware and NT file and mail servers and IBM RS6000 AIX server running mission critical accounts and logistics packages (Strategix and SSM). Support for the usual raft of desktop applications, including MS Office, Exchange client, Lotus Notes, etc. | |
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28/11/1994 to 24/2/1995 |
Linklaters & Paines
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PC Support Analyst / Wang VS system Administrator |
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SITE |
About 1500 Wang WPPLUS/Office users on 9 VS 7120 systems, some of whom use PCs on small localised Netware 3.12 Networks. | |
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RESPONSIBILITIES |
Part of a team of 5 Analysts supporting a mainly Wang WPPLUS site with day to day responsibility for problem determination, logging, resolution and various installations and moves. | |
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1/11/1994 to 25/11/1994 |
NatWest Markets |
PC Support Analyst / Wang VS system Administrator / Lotus CCMail administrator |
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SITE |
About 9 assorted Wang VS 700 series systems and numerous PC users (networked and stand-alone). NVS LightSpeed, LAN Manager and Netware 3.11 | |
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RESPONSIBILITIES |
This was a first line support role dealing with all Wang, PC and CCMail problems. This involved NVS LightSpeed, LAN Manager and Netware 3.11 workstations only and some housekeeping on servers | |
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28/6/1993 to 28/10/1994 |
Black Horse Relocation Services |
PC Support Analyst / Wang VS system Administrator |
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SITE |
2 Wang VS 7110 running VS OS 7.21, 50 assorted PCs (mostly Wang 386 models but an increasing population of Compaq Prolinea 4/50 Netware 4.02 client workstations) and peripherals. WordPerfect (DOS and Windows), Harvard Graphics (Windows), using a variety of printers (Colour: HP 550c, 1200c; mono: HP IIIp, etc.); connected to various PCs via Datachain II. | |
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RESPONSIBILITIES |
VS Administrator functions, assisting the Network Administrator with installation and configuration of Netware 4.02 Server and client workstation hardware and software; 1st/2nd level and technical support for VS and PC users; evaluation of new products; advising management on procurement; canvassing suppliers for quotes and availability; training of junior member of staff on Wang VS, MS DOS, MS Windows and other packages; reporting incidents affecting service availability | |
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1/3/1993 to 26/6/1993 |
Steel Burrill Jones Limited |
PC Support Analyst / Wang VS system Administrator |
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SITE |
Wang VS 7360, range of PCs (Some network attached, others VS attached). NVS LightSpeed used the VS system as a file server-cum-print server. | |
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RESPONSIBILITIES |
Smooth operation of systems company-wide. I was responsible for the design and implementation of a set Wang VS/MS DOS procedures automating the download and indexing of production batch update print files to a WORM drive attached to an AST 486. | |
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21/2/1991 to 18/7/1992 |
PC Support Analyst / Wang VS system Administrator | |
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SITE |
Wang VS 7110; 200+ position busy Trading Floor; about 200 back office staff, overall 250 PCs and a handful of Apple Macintosh systems. Team of 5 - 7 PC Support Analysts | |
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RESPONSIBILITIES |
PC Support on the Trading Floor; Support of back office and other areas throughout the Company; De-installation and Administration of Wang VS 7310 and peripheral devices. | |
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25/9/1990 to 30/11/1990 |
Nomura International |
Wang VS system Administrator |
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SITE |
VS 7110 with Office and WPPLUS applications; VS 8320 at new site. | |
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RESPONSIBILITIES |
VS Administration; PC Support on the Trading Floor and other areas throughout the Company; Relocation of Wang VS 7310 and peripheral devices. | |
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12/2/1990 to 3/8/1990 |
Wang UK Limited |
Application Support Analyst |
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SITE |
Various VS systems with Office and third party applications including Computrons Epic Report Generator, McCormick and Dodges Fascia and Wangs own MIS applications | |
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RESPONSIBILITIES |
Application Support responding to calls from users requiring fixes to problems and enhancements to existing functions or providing new functions. This involved maintaining COBOL source code and debugging routines. | |
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1/11/1989 to 13/3/1995 |
Shire Collins Limited |
Software Consultant and Director |
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SITE |
When Sedgwick made me redundant on 10 November 1989 I was able to dedicate more time to my interest in PC software and pursue a number of contract opportunities in various organisations. | |
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RESPONSIBILITIES |
Various during the course of a 5 year contract career | |
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15/7/1984 to 10/11/1989 |
Sedgwick Group |
Shift supervisor, Network Analyst, Software Support Analyst. |
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SITE |
14 Wang VS 7000 series with Office. WP and in house applications | |
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RESPONSIBILITIES |
Second level Technical Support to Operations, Applications Support and Development (PACE and COBOL); Project management of the relocation of a Wang VS85 and Digital 2065; various software evaluations, e.g., VSE Maxim, CPMS XDMS, VS/VM, remote access via a WACS-1 board. | |
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3/3/1983 to 13/7/1984 |
Rank Xerox |
Operations Shift supervisor, Network Analyst |
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31/8/1982 to 3/3/1983 |
Bank Of America |
Operations Consultant (contract ) |
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8/5/1980 to 31/8/1982 |
Bankers Trust Co. |
Senior Computer Operator. |
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29/11/1979 to 6/5/1980 |
Massey Ferguson |
Senior Computer Operator |
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1/11/1974 to 26/11/1979 |
IMI (Kynoch) Limited |
Trainee Operator to Senior Operator |